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For everyone

For creators

Build a profile brands trust, find work, deliver it, and get paid.

For creators
01Getting started as a creatorThe first hour on Elev8or: profile, channels, discovery, and your first application.02Set up your creator profileWhat goes on your public profile, why each field matters to brands, and how your username and public page work.03Connect your social channelsLinking Instagram, YouTube, TikTok and other accounts so brands see verified reach and engagement.04Finding brands and opportunitiesHow to use Discover, what the filters do, and what unlocking a brand profile costs.05Applying to briefs and sending proposalsWhat a proposal contains, what applying costs, and why applications get rejected.06Campaign types and how to join themCollab, affiliate, performance and contest campaigns, what each pays, and how you get selected.07Managing a collaboration from accept to paidThe exact status flow of a collaboration, what each step needs from you, and where things stall.08Pitching brands by emailSending pitches from Elev8or, connecting Gmail, sequences with auto follow-ups, and the limits on each plan.09Getting paid: balance, payout methods and withdrawalsWhere your earnings sit, the payout methods you can add, the $10 minimum, and how long a withdrawal takes.10Your storefront and servicesListing packaged services brands can buy directly, and how a storefront order becomes a collaboration.11Notifications and staying on top of dealsWhat triggers a notification, where they show up, and how to make sure you never miss a brand reply.12Creator account settingsWhere each setting lives: profile, connected accounts, notifications, billing, security and payouts.13Tips for getting more brand dealsWhat separates creators who get repeat work from creators who apply constantly and hear nothing.14Creator policies and what gets you removedThe rules that apply to creators: honest metrics, disclosure, off-platform payments and content standards.

For brands

Find creators, run campaigns, approve work, and pay safely.

For brands
01Getting started as a brandSetting up your brand, finding your first creators, and launching a campaign that actually gets applications.02Finding and vetting creatorsUsing search and filters, what a profile view costs, and how to tell a real audience from a bought one.03Which campaign type to runCollab, affiliate, performance and contest campaigns compared, with what each is actually good at.04Posting a brief that gets good applicationsWhat to put in a brief, how proposals arrive, and how boosting a listing works.05Running and tracking a campaignCreating a campaign, inviting creators, tracking status, and the plan limits on active campaigns.06Managing collaborations and approving workThe collaboration workflow end to end, how to give revision notes, and when payment can be released.07Outreach: contacting creators at scaleSending outreach emails, what each costs in credits, invites, and where bulk and sequence features start.08Wallet, funding and escrowTopping up your wallet, what escrow means for your money, and paying by wallet versus by card.09Payments and billing for brandsWhat you are charged for, when, and where to find invoices, credits and your plan.10Analytics and measuring campaign resultsWhat Elev8or measures, where to find it, and how to judge whether a campaign actually worked.11Brand account, team and workspace settingsWhere each brand setting lives, how team seats work, and what a workspace is.12Brand policies and what gets an account restrictedThe rules brands are held to: honest briefs, paying on delivery, off-platform deals and creator treatment.

Payments and payouts

Escrow, fees, payment methods, withdrawals and disputes.

For everyone

Plans and billing

Subscriptions, credits, invoices and tax.

For everyone

Account and settings

Login, security, connected accounts, notifications and deletion.

For everyone

Tools and Discover

The Chrome extension, free calculators, Discover and messaging.

For everyone

Still stuck?

If the answer is not here, send us the details and we will pick it up. Include the campaign or collaboration ID if it is about a specific deal.

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