Notification and email preferences

Which emails you can turn off, which you cannot, and fixing Elev8or mail that lands in spam.

Preferences are at Notification settings.

TypeCan you turn it off?
Messages and collaboration updatesYes, but you should not
Campaign invites and proposal outcomesYes
Product and marketing emailYes
Payment, payout and billing noticesNo. These are transactional records
Security alerts, for example password changesNo

Fixing Elev8or mail in spam

Mark one message as "not spam" and add the sender to your contacts. Gmail learns from one correction. Do this before you conclude the emails are not being sent.

If you get no email at all, check that your account email is verified. Unverified addresses are not sent to.

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