Bio Help

Elev8or Bio help center

Build your link in bio page, add products and checkout, connect payouts, capture emails, and get support from the Elev8or Bio team.

Support for Elev8or Bio: building the page, claiming a username, adding products and checkout, connecting payouts, and understanding what the click analytics are actually counting. Setting up a page takes a few minutes, so most questions here are about the parts that come after, particularly payments and the difference between a click on a link and a completed sale.

Payouts are the area worth reading before you start selling rather than after. Money from a sale sits in your Elev8or balance, and withdrawing it needs a verified payout method attached to your account. Verification is a one-time step, but it takes longer than people expect the first time, so doing it early avoids a first sale you cannot withdraw for several days.

If something on your page looks wrong to visitors but right to you, it is nearly always a caching or preview issue rather than a broken save. The articles below cover how to check what a visitor actually sees. For anything account-wide, including plans, credits, and login, the main Elev8or help center covers it in more depth.

Frequently asked questions

How long does it take to set up a bio page?
A few minutes for a working page with links. Adding products and connecting a payout method takes longer, mostly because payout verification is a separate one-time step.
When do I get paid for a sale?
The money lands in your Elev8or balance when the payment clears, and you withdraw it to a verified payout method. Verify the payout method before your first sale so nothing is held up.
Can I use my own domain?
Your page lives on an elev8or.io username by default. Custom domain options are covered in the help center articles on bio page settings.
Why do my click numbers not match my sales?
A click counts a visitor opening a link. A sale counts a completed checkout. The gap between them is normal, and a large gap usually means the offer or the price needs work rather than the page.
Where do I report a problem with my page?
Contact support with your username and what the visitor sees versus what you see. That distinction is usually enough to identify the cause immediately.