Help center

Account and settings

Manage login and security, connect social accounts, control notification settings, and delete your Elev8or account when you need to.

Account settings cover login and security, connected social accounts, notification preferences, and deletion. Most issues here are login-related and have a small number of causes: signing in with a different method than the one used at signup, an expired session, or an email address that differs by a character from the one on the account.

Connected accounts are what let Elev8or read the engagement data shown on a creator profile. Connections expire when the platform revokes the token, usually after a password change on that platform, which is why data occasionally goes stale without anything visibly breaking. Reconnecting fixes it and takes a few seconds.

Notification settings are per-channel, so email and in-product notifications are controlled separately. If you are getting too much or too little, change it here rather than filtering in your mail client, since some notifications are transactional and should not be suppressed. Deletion is permanent and covered in its own article, including what is removed and what is retained for legal and accounting reasons.