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Frequently Asked Questions

Find answers to common questions about Elev8or

How do I create a collaboration?
Getting Started

Navigate to the Discover page, find a creator you want to work with, and click on their profile. Then click "Start Collaboration" and fill out the brief with your requirements.

How does the payment system work?
Payments

When you create a collaboration, funds are held in escrow. Once the creator delivers and you approve the content, the payment is released automatically.

How do credits work?
Credits

Credits are used to unlock creator profiles and start collaborations. You can earn free credits through referrals or purchase a subscription plan for monthly credits.

Can I request revisions?
Collaborations

Yes! If the delivered content doesn't meet your expectations, you can request revisions through the collaboration page. Most collaborations include 1-2 revision rounds.

How do I track collaboration progress?
Collaborations

Go to "My Collabs" to see all your active and completed collaborations. Each collaboration has a delivery tracker showing the current status.

What if there's a dispute?
Support

If you can't resolve an issue with the creator, you can open a dispute from the collaboration page. Our support team will mediate and help resolve the issue.

How do I update my profile?
Account

Click on your profile picture in the sidebar and select "Settings". From there, you can update your personal information, payment methods, and notification preferences.

What payment methods are accepted?
Payments

We accept all major credit cards, debit cards, and PayPal. For larger collaborations, bank transfers may also be available.

Still have questions?

Can't find what you're looking for? Our support team is here to help.